DEVICE Advice Service Started By Inverclyde Libraries

22 February, 2021 | Community Noticeboard

HELP is at hand for Inverclyde residents struggling to with technology troubles.

A new ‘Device Advice’ service has been launched by the council’s libraries staff to help people get the most from their mobile devices, such as smart phones and tablets.

Friendly and knowledgeable staff are manning a helpline on Monday and Thursday mornings for anyone looking for advice.

They will assist with the basics, from turning a device on, connecting to Wi-Fi and adjusting volume controls, through to communicating by email, posting on social media, staying safe online and using the internet.

Councillor Jim Clocherty, Inverclyde Council’s depute leader and convener of education and communities, said: “More people than ever before are online and using all sorts of digital devices to stay connected to family, friends and other things they miss, like our first-class library services.

“But using technology doesn’t come easy to everyone and it’s often something relatively simple that creates problems –- we’ve all been there.

“Whether you’re having trouble with being ‘on mute’ during video calls or even just turning on a device, the team is there to help.

“Hopefully this means residents can send their technological troubles straight to the rubbish bin.”

The twice-weekly ‘Device Advice’ sessions take place on Mondays, 10 to 11am — call 01475 712322 — and Thursdays, 2 to 3pm — call 01475 712346.

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